All Systems Operational

Employment Hero Website Operational
90 days ago
99.99 % uptime
Today
HR Software Operational
90 days ago
98.59 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
99.96 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
99.96 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 13, 2026

No incidents reported today.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Resolved - This incident has been resolved.
Jul 2, 10:07 AEST
Identified - The team has found the cause of the issue and the developers are working on a update.

In the meantime, if you encounter this issue, follow the steps below to resolve it temporarily.
1. Go into the employee file
2. Go to Pay & Compensation
3. Go to Pay Run details
4. Turn off "Synchronise with Payroll"
5. After the employee has completed their bank details, you can re-enable the sync with payroll.

Jul 1, 16:20 AEST
Investigating - We are currently experiencing an issue affecting the onboarding workflows on Employment Hero. Initial findings show that it is limited to some organisations only. We have teams investigating the issue.
We will provide updates as the situation progresses.

Jul 1, 15:04 AEST
Jul 1, 2026
Resolved - This incident has been resolved.
Jul 1, 13:57 AEST
Investigating - We are currently experiencing an issue affecting superannuation batch creation through HeroClear. Following the transition to the new Superstream data format today, some super funds are not yet ready to accept the updated contribution format. We have enabled maintenance mode to pause HeroClear batch creation while we implement an urgent fix.
We will provide updates as the situation progresses.

Jul 1, 10:40 AEST
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.